• We only ship within the USA.
• Shipping address must be the same as the billing address.

• Typically orders are shipped within 24-48 hours. Expect your domestic order to arrive within 2-6 business days. 
• Orders do not ship out on weekends. 
• Shipping times might vary depending on location, shipment method and other factors.

• Orders over $49.99 will have optional free standard shipping.
• Orders under $50.00 will be charged for shipping depending on your chosen delivery method and location. Full price will be displayed at checkout. 
• Expedited shipping options are available for purchase at checkout.

• Terpenes are classified as harzardous items and can only be shipped via Ground Shipping methods. 

• If your order includes Terpenes and you select an expedited shipping method at checkout, we will change the shipping method to Ground. 

Your satisfaction is very important to us. We offer a 30-day Return Policy:

• If a product was damaged upon delivery we will replace the damaged items at no cost to you. Contact us right away about any damaged goods.
• Timing: we have a 30-day Return Policy, since the day item was received.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please email sales@cheapcarts.com with the subject 'Returns' and include your order number, name and the reason for the return.
• We will provide you with instructions where to send the returnable goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.

*Non-refundable items: custom orders, terpenes and sample packs.

• Custom orders are not eligible for returns, refunds or exchanges.

Terpenes are not eligible for returns, refunds or exchanges.

Sample packs are not eligible for returns, refunds or exchanges.

All orders must be age verified prior to completing the order.

To place an order, simply add as many items as you wish to your shopping cart. Once you are ready to proceed with the order - do so by going to the cart and clicking "Checkout". Age verification is mandatory for all orders. Please complete the age verification to proceed to checkout. Follow the instructions by providing us with delivery information and select a payment method - we will ship your package typically within 48 hours (in-stock items only).

Our support team is always happy to guide you at any step!

Please contact us if you have a bulk order request (1,000pcs or larger) outside of the USA.

Check out our how-to guides for easy filling instructions.

Filling our cartridges and disposables is very simple and when performed properly you will not experience any issues/leaks. Be aware of your filling material's viscosity as it determines which size intake holes are needed. Our most popular and in-stock intake hole size is 2.0mm. If you are using thin oil and require smaller intake holes we welcome custom orders which may extend delivery time an extra 6-8 weeks.